


Challenge | Opportunity
Buc-ee’s embarked on constructing the largest Buc-ee’s in the world. As part of this massive development, the team required high-capacity water softening system to support the facility’s expansive operations. Timely delivery, expert support, and flawless execution were essential due to the scale of the project and strict completion timelines.
Solution
Watts delivered a triplex water softener system tailored to Buc-ee’s operational demands. The product was quickly approved and integrated into the project scope thanks to HMC’s Factory Support Team (FST) provided expert on-site support – making multiple visits to assist with system setup and ensure a fast, efficient, and on-schedule startup. Coordination was handled directly with the contractor to streamline implementation.
Outcome
The triplex softener was delivered and installed seamlessly, with startup completed ahead of the project’s target date. The collaboration between HMC, Watts, Bracken Plumbing, Reece Plumbing, and FST ensured the system met Buc-ee’s high standards. This successful installation reinforced the value of trusted partnerships and hands-on field expertise in delivering quality solutions for high-profile projects.
Location
Luling, Texas
Product(s) Installed
Watts Commercial Water Softener
Account Manager
Max Jacoby
PlumbingMechanicalGroup
Account Manager